Returns & Exchanges
At Something Went Wrong, we believe perfection is overrated, but your satisfaction isn't. If your order isn't quite right, you have 30 days from the delivery date to return or exchange your items in their original condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place your unworn items with all original tags attached into the original packaging or a sturdy mailing box.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Ship and Refund
Drop your package off at any authorized carrier location; once we receive and inspect your items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing